Refund Policy

• Refund if item damaged

If you receive your package and find that some items are lost or damaged in transit, rest assured that you can easily apply for a full refund for those items. 

• 30-Day Not Delivered Refund

If your package isn't delivered within 30 days after shipment, you can apply for a free reshipment or a full refund. 

Please address any concerns to cs@pearlonear.com.au.